Privacy Policy for Shilan Dental Aesthetic
Effective Date: 2026
Luma Dental Clinic ("we", "our", or "us") operates the Luma Dental Clinic mobile application (the "App"). This Privacy Policy explains how we collect, use, and protect your information when you use our App.
By using the App, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Phone number
- Email address (if provided)
- Appointment details
Health-Related Information
- Treatment history
- Visit records
- Dental or medical information related to your care
Financial Information
- Billing records related to services provided at the clinic
Note: Payments are handled directly at the clinic (e.g., cash). The app does not process or store online payments or credit/debit card information.
Device & Usage Information
- Device type and operating system
- App usage data
- Notification preferences
How We Use Your Information
We use your information to:
- Manage and schedule appointments
- Maintain treatment and billing records
- Provide access to your visit and billing history
- Send appointment reminders and notifications
- Improve app performance and user experience
- Communicate with you regarding services and support
Data Sharing
We do not sell or rent your personal data.
We may share your information only with:
- Authorized clinic staff
- Service providers necessary to operate the app (such as hosting, analytics, or notification services)
All data sharing is limited to what is necessary to provide the service.
Data Security
We take appropriate technical and organizational measures to protect your personal, medical, and billing information from unauthorized access, loss, or misuse.
Data Retention
We retain your information only as long as necessary to provide services and comply with legal, medical, and administrative requirements.
Your Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your data (subject to legal obligations)
To exercise these rights, please contact us.
Children’s Privacy
This app is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
Third-Party Services
The app may use trusted third-party services (such as analytics or notification providers) that may collect limited information necessary to support app functionality.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact Us
Email: support@lumadentalclinic.com
Phone: 07500444333
Clinic: Luma Dental Clinic
Important Notice
This app does not provide emergency medical services. In urgent cases, please contact the clinic directly or visit the nearest emergency center.